Shipping policy
Shipping Policy
We currently ship within Canada.
Shipping options
- Untracked Lettermail — $4.00: An economical option for eligible sticker orders. This service does not include tracking, and delivery times can vary.
- Canada Post Expedited Parcel: A tracked shipping option with the shipping cost calculated at checkout based on the order and destination.
- Purolator Express: An expedited tracked shipping option with the shipping cost calculated at checkout.
Free shipping
Orders of $75 or more qualify for free Canada Post Expedited Parcel shipping within Canada.
Processing time
Orders are generally prepared and shipped within 1-2 business days. Once an order has been handed to the carrier, delivery times are controlled by the carrier and may vary.
Untracked Lettermail
If you choose untracked Lettermail, there is no tracking information available. We are not responsible for delays or losses that occur with untracked mail. If you would like the security of tracking, please choose a tracked shipping option at checkout.
Shipping address
Please make sure your shipping address is complete and accurate. We are not responsible for delays or additional costs resulting from an incorrect or incomplete address.
Questions
If you have any questions about shipping, please contact us at hello@hellolovely13.com.